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    March 22

    Texas Rangers "Cool" Manager

    I discovered an interesting article on CBS Sportlines about Ron Washington, the new manager for the Texas Rangers.  Ron has been dubbed as the Ranger's new "cool" manager.  His current and former players all love the guy for how he manages.  I pulled some leadership techniques Ron utilizes from the article.  They are as follows:
     
      • Ron went coast to coast this winter to visit 13 of his new players and their families.  This allowed him to get to know the players and their families on a personal level and found out what made the player's tick.
      • Ron believes for any particular game, he can develop a plan and adjust to the plan accordingly to be successful.
      • Ron holds himself accountable if the team doesn't win.

    I found it really amazing that when one of his former players won a golden glove, the player gave the award to Ron.  That says a lot about the impact Ron has had on players in the past.

    The real proof will be how the Ranger's perform this year.  Last year they finished 3rd in their division, with a record of 80-82.  So far this spring, the Rangers are 12-7.  While I'm not a huge fan of baseball, I'll definitely be tracking the Ranger's this summer.

    The full article can be found here: http://cbs.sportsline.com/mlb/story/10078714/rss

    March 19

    Listening Skills for Leaders

    Here is a link to my latest Helium article entitled "How Good Leaders Listen". 
     
     
    I would like to add that having good listening skills isn't enough to be a considered a good leader.  A good leader has to develop the mindset of open and honest communications within their team to even have the opportunity to practice their listening skills.  A leader must encourage open honest communication and feedback from those they lead.  They have to be willing to take criticism, and accept it well.  Good leaders must demonstrate they value the criticism and change how they lead if necessary.  In short, they must lead by example to develop a culture of open communication.
     
    While developing my research, I ran across a great article from the Center for Creative Leadership.  The article listed these items which indicate a leader's listening skills may need some work:
     
    "Driven to distraction. Multi-tasking is a liability when you need to listen and concentrate on what another person is trying to say. Do you sit behind your desk, accept phone calls, shuffle papers or otherwise communicate by your activities or gestures that you are not fully attentive?

    Moving on. Whether pressed for time or just accustomed to moving through issues quickly, many leaders have a hard time concentrating on what is being said. Often they mentally shift to what comes next. How often do you think about your response rather than focusing on what the other person is saying?

    Problem solving. Many leaders feel compelled to be the expert and offer a solution to a problem right away. Poor listeners give advice too soon. Do you suggest what should be done before the other person has fully explained his or her perspective?

    Downplays feelings. Emotions are part of people's work experience. Poor listeners dismiss other people's feelings. They also miss out on important insights into what is going on among their employees. Do you tell people not to feel the way they do? Are you at a loss when another person expresses emotions?

    Shuns silence. Many leaders make it a point to fill any silences, or they feel obligated to respond to every comment. These reactions cut short the other person's time to think and react. Do you talk significantly more than the other person talks?"

    I know I have been guilty of several of these areas in the past, and probably will in the future.  I believe I could make a huge step towards progress by just getting up from my desk and moving to another chair in my office the next time I'm faced with this situation.  Perhaps this would help trigger my memory of this article and remind me not to move on or try to problem solve too quickly.

    The full article from the CCL can be found here: http://www.ccl.org/leadership/enewsletter/2007/FEBlistening.aspx.  It also includes a story about the importance of listening, as well as the benefits of active listening.

     
    March 18

    Leadership Quote

    Pull the string, and it will follow wherever you wish. Push it, and it will go nowhere at all. -Dwight D. Eisenhower

     

    I ran across this quote from Dwight D. Eisenhower today.  Here are my thoughts:

     

      • Leaders know where they are going - they have a clear and compelling vision
      • Leaders inspire others to reach their vision through influence, motivation, collaboration and teamwork
      • If one tries to push a vision or direction onto a group, the group sags and goes nowhere
    March 15

    Pete Rose, Leadership, and Values

    Pete Rose finally came clean.  He admitted he bet on the Reds each night he was a manager.

     

    http://www.sportsline.com/mlb/story/10060609

     

    Now Pete wants to re-instated, and a chance to manage a team again.  Not to mention to be considered for the Hall of Fame.  My thoughts, he does deserve to be in the Hall of Fame.  Just because he had/has a gambling problem doesn't take away from his on the field performance. 

     

    As far as managing again, let's not forget he was the one that agreed to the ban back in 1989.  He has constantly denied that he bet on the Reds, or just avoided the question all together until now.  While much can be said for coming clean and being honest, why did it take him 18 years to do it?  No, he doesn't deserve to manage again.  Personally, I don't have a problem with anyone who enjoys a good wager.  However, in his situation as a manger, this was a conflict of interest and speaks directly to ethics.  Does it even matter if he bet on them to win?  Not in my opinion.

     

    This situation presents an interesting leadership dilemma; would he be an effective manager if reinstated?  How much value do workers place on integrity and ethics?  Would the fact that he admitted to it outweigh the negatives of denying it for all these years?  Would be able to motivate his team to higher levels of performance? 

     

    I believe the answers to these questions boils down to the core values of an organization.  If integrity isn't an underlying value of an organization, then I do believe Rose would have a better chance at being effective.  On the other hand, Rose would not be effective in an organization which does value integrity.  In fact, performance of the organization would suffer due to the misalignment of direction and values. 

    March 14

    Leadership Books

    Below is a link to my helium article listing my top 3 management and leadership books: 
     
     
    I look forward to adding more to the list.  If anyone has suggestions, I would love to hear them.  I'm currently reading an emotional intellegence book, which I'm not quite getting into yet.  I'm also planning on reading the second Buckingham book "Now, Discover Your Strengths".
     
     
    March 13

    Managers: How to motivate your employees at work

    I also submitted my thoughts on how to motivate your employees at work.  In a nut shell, I feel its important to get to know your team members personally, challenge them with new ideas, show your appreciation of their contributions, and to help them grow as individuals.  The full article can be found here: